Description
The Aquatic H.E.R.O. Program by Wesley King Consulting is a comprehensive, four-part training designed to transform your pool or aquatic facility into a well-oiled machine. This program covers Hiring, Engaging/Educating, Recruiting, and Onboarding (H.E.R.O.) to help you build a high-performing, safety- and service-focused team. Beyond just aquatics, this program encompasses the entire process of attracting, retaining, and supporting excellent employees, including refining your social media presence and application process.
The H.E.R.O. Program lays the foundation for staff retention, increased communication, defined departmental responsibilities, and continuous support and training from the application stage through key milestones like the first meal and first rescue. The goal is to create a seamless, effective operation where your team not only functions but thrives.
This comprehensive package includes:
• ONE (1) 30-minute Discovery Call: An introductory session with Wesley King to assess your current operations and set program objectives.
• FOUR (4) One-Hour Training Sessions: Detailed training sessions focused on each H.E.R.O. component (Hiring, Engaging/Educating, Recruiting, Onboarding).
• Customized HERO Packet: A personalized resource with tailored strategies and actionable insights specific to your facility.
• Summary Call: A follow-up session to review your customized HERO strategy and provide guidance for seamless implementation.
Benefits of the Aquatic H.E.R.O. Program:
• A Well-Oiled Machine: Transform your team and processes into a cohesive, efficient system.
• Comprehensive Employee Development: Covers not just aquatics but the entire employee journey, including your social media image, application process, and engagement strategies.
• Enhanced Staff Retention: Engage and retain motivated, high-quality employees.
• Defined Roles and Responsibilities: Clear role definitions for accountability and productivity.
• Improved Communication: Strengthen team and inter-departmental communication for better performance.
• Consistent Support: Equip your employees with continuous training and support to ensure long-term success.
Experience the benefits of a complete, streamlined process that not only finds the right candidates but nurtures them into valuable team members who contribute to a culture of excellence and safety.
